When sending shocks for service, remove all hardware. Pioneer Performance will not be responsible for hardware that has to be remove to service shocks. Remove all bolts and spacers. If you're concerned with the needle bearings in the end of the shocks put tape around the bearing area. Please take the time to track your package if you're concerned with it making it to our facility, if you're calling to see if your package has arrived, it delays your package going back out to you.

  UPS, FEDEX ETC., (THIS ADDRESS IS NOT THE MAILING ADDRESS, PACKAGES MAILED TO THIS ADDRESS WILL DELAY THE TURN AROUND TIME FOR GETTING YOUR SHOCK(S) SERVICED) 

   US POSTAL SERVICE (IF YOU 'RE TAKING YOUR PACKAGE TO THE POST OFFICE THIS IS THE ADDRESS THEY NEED TO BE SENT TO)